Our Booking Policies
How to prepare yourself for best results.
Our booking policies help make sure that you can get the best results out of every session.
Reserve your slot with a deposit
We require a ₱500 deposit, per service, in order to reserve your slot. Take note that we only accept cashless payments for your deposit via the following channels:
- GCash
- BDO
- Unionbank
Come with a clean, bare face
Please come with a clean, bare and washed face. We will be applying our signature oils and serums so it is best to be free of skincare to avoid any reactions.
No phone time during the session
For the duration of your Face Sculpt treatment please refrain from using your phone or constantly getting up as this will disrupt the process of the therapist and your results. The best position for our treatment is laying down, completely relaxed and comfortable.
Late starts
Late starts: As much as possible, appointments must start on time.
Our therapists are booked within strict time slots. A late start to your session, by fault of the client, will still end at the designated ending time. This is to ensure that our next client’s session will also start on time.
Rebookings
Rebookings: We understand that unforeseen events may impact your schedule unexpectedly.
Should you need to rebook please do inform us 48 hours before your scheduled session. This will ensure that we will be able to fill your slot with our clients on the waiting list.
Sessions rebooked within 48 hours of your scheduled appointment will result in forfeiture of your initial deposit of ₱500.
No-shows and cancellations
We follow a strict No Show & No Cancellation Policy and in the event you decide to cancel your service, your initial deposit of ₱500 will be forfeited.
Strict no video recording policy
At Face Sculpt our treatments are unique and have been created out of hard-work and long research. Please refrain from long-video recording our sessions. You may absolutely take short clips to post on social media or to share with friends and family. This is also noted on our waiver for you to sign at the beginning of your first session.
Frequently Asked Questions
Can I use my own skincare?
If you’d prefer to use your own skincare for the session, please prepare your choice of facial oil as the gua sha and massage will need the consistency of an oil in order to avoid too much friction on the skin.
Questions?
We'd be happy to accommodate you. DM us on Instagram or email us at info@facesculpt.ph